Digital Persona Fingerprint Reader. Press the Power button to start the computer, then press the F2 key and select System Information from the listing. Find new device drivers if you changed operating systems The fingerprint device drivers and security software are designed for specific operating system. SimplePass application software for 32 bit and 64 bit Windows 7. Update the fingerprint reader software The fingerprint reader software usually referred to as the access manager software uses the fingerprint device driver to capture a fingerprint image and then control access to the logon accounts that you set up.

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Depending on inc.aes201a model and the year it was purchased, HP provides a number of access manager applications. Open the Device Managerand then expand the Biometric list of recognized sensor devices. Contact HP for technical support or repair service.

Microsoft Update Catalog

Use the table below to determine which zuthentec manager software was available at the time the computer was purchased. The drivers and programs available for one model are not compatible and do not work with other models. Right-click the device, and then select Properties.

authenteec If there is a Biometric entry, then Windows supports the device. The biometric device is the hardware that controls the fingerprint reader. Select the Driver tab. The fingerprint sensor is listed as a Validity Sensor or AuthenTec Sensor, depending on the model number of your computer.

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DriverMax – Biometric – AuthenTec, Inc. – AuthenTec Inc. AESA Drivers Download

Find new device drivers if you changed operating systems. Select the current operating systemand then scroll down to Software – Securityand expand the list. The fingerprint access manager software is listed. For best performance, check HP Software and Driver Downloads for device driver updates for your specific model. If you choose to change the operating system, the default fingerprint reader drivers and programs provided by HP for your computer model might not be compatible, and the fingerprint reader will not work as a result.

The following information may help troubleshoot problems. Update the device driver The fingerprint reader hardware requires a device driver to allow software to control it.

The access manager software is designed to work on specific models and operating systems. Next, see if Windows supports the fingerprint reader.

HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)

Before using the fingerprint reader, be sure that your fingers are clean. This page requires Javascript.

Enable biometric support Some types of BIOS allow you to enable or disable individual hardware components. If there is no Biometric entry, then Windows cannot identify the fingerprint xpp hardware. If the installed driver is the same version, right-click the device driver, and then select Update driver software to refresh the driver. Update the fingerprint reader software The fingerprint reader software usually referred to as the access manager software uses the fingerprint device driver to capture a fingerprint image and then control access to the logon accounts that you set up.

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This indicates that Windows supports the device, in this case the fingerprint reader. Logon accounts contain user’s names and passwords for secure applications and web sites that you register with the access manager.

The fingerprint device driver and the access manager for the original configuration of your computer are available on the HP support web site. HP Fingerprint Reader Software. Press the sticky side of a piece of adhesive cellophane tape inc.aea2501a the sensor and then peel it away to collect the dust and dirt particles.

Select the operating system currently on the computer, scroll down, and authentef expand BIOS. After updating the access manager, see the access manager online help for information on setting it up. If your device driver is up-to-date, see if your access manager software is compatible with your fingerprint reader. If a biometric option does not exist in your BIOS, then the fingerprint reader is always enabled.

This is because the hardware may not be installed on the notebook, or it may be damaged. When searching for drivers and software, you must use the specific product number of your computer.