If the pens are blocked or jammed by visible obstruction, removing the obstruction may alleviate the problem. If paper is visibly jammed in the grit wheel or rollers, removing the obstruction may alleviate the problem. Also please exercise your best judgment when posting in the forums–revealing personal information such as your e-mail address, telephone number, and address is not recommended. You are reporting the following post: The message Calibrating will display.

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These four codes indicate the left edge was found in a non-grit wheel area. Pull the paper-loading lever towards you to raise the pinch wheels. This failure can also occur if the plotter performs a pen-down operation without a pen installed in the pen carriage.

How does HP install software and gather data? Europe, Middle East, Africa. You draftmasetr posting a reply to: Roll feed supply roll out of media. See Service Manual – Processor exception, normally caused when the instruction pointer becomes lost, an illegal opcode has been received, or an illegal memory location is accessed.


Take care to accurately align the left pinch wheel with the left edge of the media.

The plotter is calibrated at the factory using E-size AO polyester film and a black drafting pen. Align the white arrow on top of the left pinch wheel with the left side of the media. Please try again shortly. See Service Manual – Indicates the need for a mechanical calibration. The cut edge of the media should be along the left side of the plotter.

HP Draftmaster Plotter – Forums – CNET

Turn the plotter off and then on again to clear the display. Please try again shortly. I am working with Draftmater Pro. Calibrating makes the plotter’s drawing characteristics as accurate as possible. Allow the media to stabilize to the plotting area’s temperature and humidity before using. Load a sheet of E or D size polyester film in the plotter. This page requires Javascript.

If the plotter needs service Locate the nearest service authorized HP Dealer in the local area. Three conditions exist that may cause a Y-Axis Failure to occur:. Follow the above procedure.

Additionally, verify that the white stripe on the platen is clean.


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The display on the front panel may also indicate an Ho or Y-Axis failure. A tear in media may cause the plotter to incorrectly interpret as an edge. Can anyone out there help me? Current settings for the user selected apply to the Demo plot. The Virtual Agent is currently unavailable.

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Conditions causing a Y-Axis Failure message to appear on the front panel of an HP DraftMaster family plotter, and how to alleviate the problem. Back to Speakeasy forum 5 drafhmaster posts. See your browser’s documentation for specific instructions. When cutting and reloading the media, place the cut edge along the left side of the platen. Make sure the pen is operational.