This reapplies the BitLocker authentication methods and deletes the clear key. You can find the Certificate of Authenticity label on the packaging that came with your upgrade disc. Connect to the Internet only after you have completed Phase 3: Known issues that can occur during upgrade Some issues might still need to be resolved before or during the upgrade. Ignore the error and restart the computer to finish installing the driver. HP TouchSmart Webcam 3. Then, turn the computer on and allow the upgrade process to roll back to Windows Vista.

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The Virtual Agent is currently unavailable. HP Easy Backup 1. Click OK to continue.

How does HP install software and gather data? Click Startand then click Control Panel. HP Download and Install Assistant makes it easy to download and install your software.

Write down the BIOS revision number from the main page not from the bottom of the screen. Issue and solution or workaround HP has worked with partners to identify issues that can occur after upgrading to Windows 7.

If you accidentally uninstalled window applications, you can download the softpaqs by going to www. Modify your browser’s settings to allow Javascript to execute. See Microsoft support article Some function keys or keyboard shortcuts do not work correctly on a computer that is running Windows 7 in English. The following HP Games stop working: After upgrading to Windows 7, the following software cannot be installed using the application recovery tool in HP Recovery Manager: Certain buttons on the Remote Control for Media Center might stop working.


The driver controlling the TouchSmart On-Screen Display volume controls might cause a blue screen error under certain situations. See your browser’s documentation for specific instructions. After upgrading, reinstall games from www.

If the install window does not open automatically, double-click setup.

HP Customer Support – Software and Driver Downloads

Install them in the order that follows. It provides instructions to help guide you through the installation process. Operating System – Windows 7, Windows 8, Windows 8.

Check back periodically to see if drivers become available. If Off displays under the Volumes section, BitLocker is turned off.

Download software for PC HP Pavilion gd Windows XP

Let HP identify any out-of-date or missing drivers and software. Recover using Recovery Discs or press the F11 key repeatedly at the beginning of system startup. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data g3460e your HP and Compaq products to provide quick access to support information and solutions. Asia Pacific and Oceania. Download and install the combined driver and video BIOS update from www.


Then, turn the computer on windowx allow the upgrade process to roll back to Windows Vista. Disabling BitLocker suspends the authentication mechanisms used by BitLocker and uses a clear key on the drive to enable access. If the process appears to stop at “Transferring files and settings Use legacy Host Controller that comes with Windows 7.

Extra software to control advanced video properties are lost. Professional, Enterprise, or Ultimate. Recovery and backing up your important files If you have not already done so, create a set of system recovery discs. Frequently asked questions I am having trouble with an item that is not in the list of known issues.